London: Travelers’ Lounge in the East Hall of Hong Kong International Airport is today celebrating victory in the prestigious Priority Pass Lounge of the Year Awards. The lounge has won the Asia Pacific Regional Award 2012, voted for by the members of Priority Pass, the world’s largest independent airport lounge access program.
Jonathan French, head of brand, Priority Pass, says: “Our members are discerning travellers who frequently visit lounges around the world and as such, know a thing or two about lounges and the standard of service they offer. With around 190 lounges in the Asia Pacific region, winning this award is a great achievement for Hong Kong’s Travelers’ Lounge. We are delighted to congratulate a worthy winner and proud to offer this outstanding facility to our members.”
Mr Song Hoi See, founder and CEO, Plaza Premium Lounge Management Limited, says: “We are delighted Priority Pass members recognise our commitment to excellent customer service and our passion to serve people. Our company vision and ultimate goal is to create convenience and comfort for all travelers.”
The Priority Pass Lounge of the Year Awards, established in 2005, are designed to recognise service excellence amongst the lounges in the Priority Pass programme. With the award based on more than 40,000 ratings made by Priority Pass members from around the world, The Travelers’ Lounge was nominated for its flagship design, full amenities and secluded VIP area. Facilities offered by the lounge also include hot showers, a spa and Wi-Fi.
Celebrating its 20th anniversary this year, Priority Pass has millions of members worldwide. The programme provides frequent travellers with airport lounge access, irrespective of their class of travel, airline flown or existing membership of an airline loyalty programme. Founded in 1992 with 55 lounges in 49 countries, Priority Pass today offers access to more than 1200 airport lounges in over 500 cities in more than 140 countries.
There were a total of nine winners in the Priority Pass 2012 Lounge of the Year Awards:
Global Award: Swiss-Lounge, Basel-Mulhouse
Europe Swiss Lounge, Basel-Mulhouse (global winner)
North America Alaska Airlines Board Room, Seattle
Latin America and Caribbean (LAC) American Admirals Club, Rio
Africa/Middle East Menzies Aviation Shongololo Lounge, Johannesburg
Asia Pacific Travelers’ Lounge, Hong Kong – East Hall
Best Staff: The Yorkshire Premier Lounge, Leeds Bradford
Best Refreshments: Dilmun Lounge, Bahrain
Best Business Facilities: No.1 Gatwick, North Terminal, London Gatwick