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Airlines to pay up after agency pressures them on overdue compensation

Europe has some of the most consumer friendly airline compensation rules, but many passengers don't get to benefit because some airlines have been very brazen about refusing to pay the money. With a little nudge from regulators, they appear to be coming around.

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Exclusive Member offer:Aspire, the Lounge and Spa at LHR T5, Terminal 5, London Heathrow (LHR), UK

Exclusive Member Offer - Members can enjoy 10% off treatments at the Bliss Spa at Aspire in the 'Aspire, the Lounge and Spa at LHR T5', Terminal 5, London Heathrow (LHR), United Kingdom.

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Future passenger growth is fueling a need for pilots … and fuel itself

According to the International Air Transport Association (IATA), passenger traffic is set to double to over seven billion people over the next two decades. The demand can be met by airlines as long as there are enough pilots and enough fuel to fly the needed aircraft. Projections call for a shortage of both unless things change.

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Just like that: Airline trade group halts proposed carry-on size limit

Call it the power of the people or the power of perception but the proposal made by an airline industry trade group to shrink the acceptable size limit of carry-on luggage has been beaten down. The pressure to rethink came from multiple directions and one large continent.

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Exclusive Priority Pass Member offer at Singapore Changi International (SIN), Singapore

Exclusive Priority Pass Member offer: Members can now enjoy 20% off nap rooms and conference facilities at The Haven by JetQuay, Terminal 3 (Arrivals Hall), Singapore Changi International (SIN), Singapore.

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New complimentary service at VIP Lounge, Terminal 1, Tijuana International, Mexico

Priority Pass Members now have complimentary access to the VIP Lounge Fast Track security check-in service, every time they visit the VIP Lounge, Terminal 1, Tijuana International, Mexico. This new Fast Track service will allow all Priority Pass Members who are traveling with carry-on luggage only, to bypass the standard Tijuana International security check-in, and go directly through the private VIP Lounge security check-in service starting June 1st 2015.

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Airline pricing mistakes were once your gain, but not anymore

Airlines make mistakes and passengers usually bear the brunt of it. Sometimes airlines make mistakes but passengers win – sort of. When an air fare is published and consumers start purchasing tickets at that price, what happens when the airlines says later that the fare was a slip-up? Regulators in the U.S. are preparing to lay out rules regarding "mistake" fares, but it requires them to stop enforcing current ones.

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Agency to pay closer attention to airline and airport employee screening

The effectiveness of airport security can only be as strong as its weakest link. The U.S. Transportation Security Administration (TSA) is taking a closer look at airline and airport employees as it seeks to plug any potential holes in the vast security apparatus we flyers only get to see a small part of.

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Is it time to cash in those frequent flyer miles for good?

Recent news about airlines changing their frequent flyer programs has left some passengers wondering if their bank of miles still has the value it once had. The answer is probably not, and now may be the time to start thinking about getting the most out of them before the rules change again.

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Storm cancellations are a reminder to passengers: Know your rights

Passengers already know the routine. An impending storm approaches and airlines begin to cancel flights ahead of the chaos. But unsuspecting flyers might be selling themselves short if they buy the airline's line about what they can or can't do with their tickets.

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Competition winners selected

We launched a Prize Draw in November for the chance to win Priority Pass Standard Plus membership. From thousands of entries the randomly selected winners are:

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If miles are as good as cash, could they be stolen too?

Recent news about thieves attempting to breach mileage accounts at two large U.S. airlines has passengers wondering what kind of personal information held by airlines is completely safe. Add mileage programs to the list of digital accounts that people must monitor to keep safe.

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Airline adds stripped down basic economy fare to lure budget flyers

Can an airline be all things to all passengers? One airline thinks so, which further proves that the lines between full service and budget service are indeed being blurred.

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What you see might not be what you get when shopping for flights

The debate over airline pricing transparency has taken many turns, but recently there has been movement that benefits passengers. For a few years, airlines in the U.S. have been required to advertise the entire cost of a ticket, taxes and fees included, or face fines. But some believe the requirements do not go far enough.

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